Incidents
Log and triage incidents with a severity, a status workflow and a timeline of notes.
Steps
1. Create an incident
Click New incident, enter a Title, pick a Severity and add a Description, then save. It is added to the top of the list.
2. Advance the status & add notes
Expand a row to see its timeline; type in Add note and click Add. Hover for the status-progression button to move it open → investigating → mitigating → resolved → closed.